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Düsseldorf, Düsseldorf Airport (DUS), Germany

Surrounding area

Airport map and general info

Facilities & infrastructure

Getting around Düsseldorf


Visa & Immigration

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Facilities & infrastructure


Full banking facilities are located in Arrivals. ATMs can be found throughout Düsseldorf International Airport and its railway station. There are two bureaux de change on the departures level and a further currency exchange kiosk on the arrivals level.


Paid-for Wi-Fi is available throughout the terminal building, and there are fixed internet access desks at various locations. Public telephones can be found at numerous locations within the terminal and railway station.


There are more than 40 bars, cafés and restaurants at Düsseldorf International Airport, both before and after the security screening area. Options include a Japanese restaurant, ice cream parlour and bistros serving pasta and salads.


Boasting more than 70 shops, Düsseldorf Airport covers most retail needs; these range from gift shops, luggage retailers and fashion boutiques to food shops and duty-free outlets. Shops are open from early morning until late at night, seven days a week.


Porters are available (tel: (0211) 421 6637). Left-luggage and a lost and found service are available on the first floor of car park P3 (tel: (0211) 421 2515). A full list of airline contact numbers for lost luggage enquiries is available on the airport’s website.


Other facilities at Düsseldorf Airport include a non-denominational prayer room, pharmacy, first aid service and dentist. Baby changing services are also available.

Conference & Business

The airport has extensive conference facilities located on the gallery level of the main terminal, but these are currently closed for extensive renovation. When complete in 2014, it will offer a range of conference rooms that can accommodate small groups, as well as larger space for up to 300 delegates.

Additionally, a multi-purpose meeting and event centre (tel: (0211) 421 71502) is situated at the airport’s railway station. There are also a number of airline-affiliated business lounges in the departures area, as well as two lounges for paying guests at gates B and C.

The on-site Sheraton Düsseldorf Airport Hotel (tel: (0211) 41730; www.sheratonduesseldorfairport.com) and Maritim Hotel Düsseldorf (tel: (0211) 52090; www.maritim.com) offer numerous meeting and conference rooms and business services.

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Surrounding area Düsseldorf International Airport

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    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre

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    Düsseldorf International Airport is fully accessible for disabled passengers, with lifts and ramps where needed and wheelchair-accessible toilets. The Sky Train is also accessible for wheelchair users.

    Wheelchairs are available on request and passengers with disabilities are required to inform their airline of their requirements in advance.

    Drivers displaying disability identification can park in the ‘terminal’ and ‘langzeit’ car parks for free – these drivers are advised to use car parks P1, P2 and P3; for more information on disabled parking contact airport parking (tel: (0211) 421 6637).

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    General information

    Airport code: DUS

    Number of Terminals 1


    Information desks can be found in Departures and Arrivals, as well as at Düsseldorf Airport’s railway station. The main information desk is located next to baggage claim belt 6 in Arrivals. There is also an information telephone helpline (tel: (0211) 4210).

    Transfer between Terminals

    The Sky Train transports passengers from the railway station to the terminal via car parks P4 and P5.

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    Getting around

    Public Transport

    The efficient bus, tram and metro (U-Bahn) network is operated by Rheinbahn (tel: 01803 504 030, www.rheinbahn.de). There is also a suburban railway (S-Bahn). Buy tickets from vending machines at tram and U-Bahn stops, and validate them before use. Short trip (Kurzstrecke) tickets are valid for 30 minutes; A-class (Preisstufe A) tickets for 90 minutes; and Day tickets (Tagesticket) until 2am the following day. The DüsseldorfCard tourist card gives you unlimited free travel within the city.


    Pick up a taxi from a designated rank, or call a cab company such as Taxi Düsseldorf (tel: (0211) 33333 / 99999) or Rhein Taxi (tel: (0211) 212121). Tipping isn’t necessary.


    Hotels in Düsseldorf


    Düsseldorf’s hotel trade is focused squarely on the business trade. Prices can rise alarmingly during the bigger trade fairs as rooms always sell out.

    On the flip side, prices drop in summer and at weekends when there can be real bargains waiting to be snapped up.

    Steigenberger Parkhotel

    Königsallee 1a
    40212 Düsseldorf
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    Category: Expensive

    Exclusive luxury hotel with large high-ceilinged rooms with modern fittings.

    Breidenbacher Hof A Capella Hotel

    Königsallee 11
    40212 Düsseldorf
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    Category: Expensive

    Built in 2008, this new luxury hotel offers every amenity and comfort you need.

    Hotel Nikko Düsseldorf

    Immermannstraße 41
    40210 Düsseldorf
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    Category: Moderate

    Chic hotel offering soundproofed rooms to help tired business travellers unwind.

    Carat Altstadt

    Benratherstraße 7a
    40213 Düsseldorf
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    Category: Moderate

    Bright and modern hotel with large rooms close to the Old Town.

    Friends Hotel

    Worringer Straße 94-96
    40210 Düsseldorf
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    Category: Cheap

    Great-value design hotel offering affordable comforts and a friendly welcome.