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London, London Gatwick Airport (LGW)

Surrounding area

Airport map and general info

Facilities & infrastructure


Visa & Immigration

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Facilities & infrastructure


Bureaux de change facilities and ATMs are available in the arrivals and departures areas of both terminals.


Public telephones are located throughout London Gatwick Airport. There is a 24-hour internet café in the South Terminal; paid-for wireless internet access is also available. Postboxes are located in the post-security departure areas of the South and North Terminals and at check-in in the North Terminal.


There are numerous restaurants, bars and cafés located in both terminals (both pre- and post-security).


There are many shops at London Gatwick Airport, including fashion boutiques, souvenir retailers and newsagents. Several duty-free outlets are available for passengers leaving the EU. The airport also offers home delivery and collection services for items purchased within the terminal.


Left-luggage facilities are available in both terminals. A lost property service is operated by the Excess Baggage Company (tel: (01293) 503 162). Luggage trolleys are available for a £1 deposit. A porter service (tel: 0844 693 1113) is located in the baggage reclaim areas.


Other facilities at London Gatwick Airport include baby changing rooms, showers, a children’s play area, prayer rooms, and a medical centre offering vaccinations (tel: (01293) 507 400).

Conference & Business

There are extensive business facilities and meeting rooms at the No.1 Lounge (tel: 08442 646 440; www.no1traveller.com) in the North Terminal – the No.1 Lounge in the South Terminal offers similar services but does not have meeting space. There is one additional executive lounge in the South Terminal (Servisair Lounge) and two in the North Terminal (Aspire Lounge and the Aviance Alexandra Suite).

Away from the terminals, meeting rooms are available at the Gatwick Centre (tel: (01189) 635 814; www.simplygatwickoffices.co.uk), which is close to the South Terminal. Business facilities – including telephone, fax, photocopy and secretarial services and conference and meeting rooms – are also available at London Gatwick Hilton Hotel (tel: (01293) 518 080; www3.hilton.com) at the South Terminal, and at Sofitel London Gatwick (tel: (01293) 567 070; www.sofitel.com) at the North Terminal.

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Surrounding area London Gatwick Airport

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    Special assistance (tel: 0844 892 0322) is available for disabled passengers. There are ramps and/or lifts where necessary, disabled toilets, induction loops and reserved seating. There is designated parking space for badge holders in the short-stay car parks linked to the terminal buildings. Wheelchair assistance and help with baggage is also available on request. Passengers requiring further assistance should inform the relevant airline before travelling.

    Good to know

    General information

    Airportcode: LGW

    Number of Terminals: 2


    Each arrivals concourse has an information desk where multi-lingual staff are on hand to deal with enquiries 24 hours a day.

    Transfer between Terminals

    There is a free 24-hour shuttle train, which links the North and South Terminals.

    Good to know

    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre


    Hotels in London


    From grand historic hotels to budget boutique digs and hostels, London has a plethora of hotels from which to choose.

    The best are booked early, particularly during the summer and at Christmas.


    33 Roland Gardens
    SW7 3PF London
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    Category: Expensive

    Four-poster beds, luxe velvet fabrics and gleaming antiques are the hallmarks of Anouska Hempel’s design hotel.

    The Sumner

    54 Upper Berkeley Street
    W1H 7QR London
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    Category: Moderate

    Boutique hotel comforts within a stone’s throw of Hyde Park and Oxford Street.

    10 Pembridge Gardens

    10 Pembridge Gardens
    W2 4DU London
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    Category: Cheap

    Enjoy contemporary rooms in a grand Georgian terrace in fashionable Notting Hill.