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Airport
Vienna, Vienna International Airport (VIE), Austria

Surrounding area

Airport map and general info

Terminal map and transfer info

Facilities & infrastructure

Getting around Vienna

Accessibility

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City Guide Vienna

Wien, Hundertwasserhaus, Österreich, Travelguide, Travel Guide, Lufthansa

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Surrounding area Vienna International Airport

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    General information

    Airportcode: VIE

    Number of Terminals: 3

    Information

    Information desks can be found on the departure level (Terminal 1, Terminal 3) and in the arrivals hall. Airport employees are also available in the terminals and the gate area to handle enquiries. The airport has a 24-hour flight information service (tel. +43-1/700 72 22 33).

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    Terminal map and transfer info

    Terminal map

    Download map of terminal 

    Transfer info

    The distances between arrival and departure gates are short. The minimum connecting time of 25 minutes (for Star Alliance flights) is one of the fastest in Europe.

    All important information (flight number, time, destination, etc.) can be found on your ticket. Check the updated flight information on the displays and monitors in the transfer and gate areas. You can also consult the airport’s website on your mobile phone to check the updated departures list or register for the Vienna Airport app to obtain information on your smartphone.

    A shuttle service is available for passengers at Vienna International Airport between gates B/C and F/G. It operates between 05:30 a.m. and 10.35 p.m. If you require further information, please consult the transfer counters near gates B, C, D, F and G.

    Due to legal regulations, you will possibly have to pass through several security checks while going through the transfer process. Be prepared to pass border controls in case the airport you flew from and your destination are not both within the Schengen Area.

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    Facilities & infrastructure

    Money

    Banks and foreign exchange services are available in the departures and public areas of the terminals. There are also numerous ATMs throughout the airport.

    Communication

    Vienna Airport offers free internet access via Wi-Fi in all areas, including restaurants. There are specially equipped workspaces at gates F and G, which offer laptop space in addition to power outlets. The seating areas at gates B and C are equipped with integrated power outlets and USB charging connections.

    Food

    A wide range of cafés, snack bars, restaurants and bars can be found within the terminal, both before and after the security checkpoints.

    Shopping

    There is a wide range of shops offering gifts, designer clothing and food, including duty-free outlets for those travelling outside the European Union.

    Luggage

    There are Baggage Service Centers including left-luggage facilities and safety deposit boxes in the check-in-areas of  terminals 1 and 3. Porters are available on request.

    Other

    There is a 24-hour emergency medical service that can deal with ermergencies throughout the airport. Prayer rooms can be found in terminal 3, levels 2 and 3 as well as the Plaza.

    Conference & Business

    Conference facilities can be booked in the Conference Center at NH Vienna Airport hotel (tel: +43-1/701 510) and in der General Aviation- und VIP-Terminal (vip.vie@viennaairport.com).

     

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    Getting around

    Public Transport

    Navigating Vienna has moved on a bit since the days of horse-drawn carriages. The city’s impressively integrated mass transit network is run by Wiener Linien (Tel. +34-1/790 71 00, wienerlinien.at); passes lasting from 24 hours to one month are valid on the city’s buses, trams and underground trains. The fastest mode of transport is the U-Bahn, with underground trains connecting most quarters of the city. However, you’ll enjoy a better view of Vienna from one of the city’s buses or trams. Buy tickets from U-Bahn stations, on board buses and trams or via App.

    Taxis

    The taxi service in Vienna is well organised and fares are metered, except for longer journeys outside the city limits. Flag down a cab in the street, or call to book with Taxi 60160 (Tel. +43-1/61 45 50), Taxi 40100 (Tel. +43-1/401 00) or Taxi 31300 (Tel.  +43-1/313 00). Airport taxis can be booked through Flughafentaxi-Wien (Tel.: +43-1/890 30 18)). A tip of around 10% is customary.

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    Accessibility

    Disabled toilets, lifts and accessible telephones are available within the terminal. Wheelchair provision and assistance should be requested prior to arrival.

    Disabled parking spaces are available. Half-price parking rates apply to those with the relevant permits or identification.  Passengers should notify the relevant airline at least 48 hours before their arrival at the airport.

    The Apron Transfer can transport frail or disabled persons from the aircraft to the terminal and from the terminal to the aircraft in a specially equipped minibus.

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    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre

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    Hotels in Vienna

    ListMap

    Vienna has hotels to suit all tastes and budgets, but it would be a shame to visit the imperial city and not stay somewhere with a few baroque flourishes.

    Historic hotels and pensionen (guesthouses) in the 3-star category abound; with more to spend, you can live like a king in a former Habsburg palace.

    Palais Coburg Residenz

    Coburgbastei 4
    1010 Vienna
    Austria
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    Category: Expensive

    A gleaming white imperial palace, with elegantly designed rooms that would make a Habsburg feel at home.

    Hotel Imperial Vienna

    Kärntner Ring 16
    1015 Vienna
    Austria
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    Category: Expensive

    The first choice for visiting royalty, the Hotel Imperial recreates the vanished luxury of the imperial era, with impeccable service and suites as grand as royal apartments.

    Das Triest

    Wiedner Hauptstrasse 12A
    1040 Vienna
    Austria
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    Category: Expensive

    Terence Conran had a hand in the interiors at this stylish modern design hotel, in a prime location for shopping, dining and nightlife.

    Hotel Royal

    Singerstrasse 3
    1010 Vienna
    Austria
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    Category: Moderate

    Looking out onto Stephansdom, Hotel Royal punches above its weight when it comes to facilities and service.

    Hotel Daniel

    Landstraßer Gürtel 5
    1030 Vienna
    Austria
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    Category: Budget

    This hip hotel offers modern design sensibilities without the designer price tag, plus Vespa scooters for hire and beehives on the roof.