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Düsseldorf, Düsseldorf Airport (DUS), Germany

Surrounding area

Airport map and general info

Terminal map and transfer info

Facilities & infrastructure

Getting around Düsseldorf

Accessibility

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City Guide Düsseldorf

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Surrounding area Düsseldorf International Airport

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    General information

    Airport code: DUS

    Number of Terminals 1

    Information

    Information desks can be found in Departures and Arrivals, as well as at Düsseldorf Airport’s railway station. The main information desk is located next to baggage claim belt 6 in Arrivals. There is also an information telephone helpline (tel: +49-211/42 10).

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    Terminal map and transfer info

    Terminal map

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    Transfer info

    At the Lufthansa Terminal in Düsseldorf you can expect excellent connections to around 50 Lufthansa Group destinations in Germany and Europe as well as to New York (Newark) with a transit time of just 35 minutes.

    After arriving in Düsseldorf there are monitors in the terminal from which you can obtain information about the departure gate number of your connecting flight. Follow the signs to the appropriate gate. You will remain in the same building and normally have only a short distance to walk.

    Due to legal regulations, you will possibly have to pass through several security checks while going through the transfer process. Be prepared to pass border controls in case the airport you flew from and your destination are not both within the Schengen Area.

    Please note: The airport’s transit area is closed between 9 p,m. and 6 a.m. If you have a connecting flight the following day, you will need a residence permit for the Federal Republic of Germany.

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    Facilities & infrastructure

    Money

    Full banking facilities are located in Arrivals (Sparkasse). ATMs can be found throughout Düsseldorf International Airport and its railway station. There are two bureaux de change on the departures level and a further currency exchange kiosk on the arrivals level.

    Communications

    Free Wi-Fi is available throughout the terminal building, and there are fixed internet access desks at various locations.

    Food

    There are more than 40 bars, cafés and restaurants at Düsseldorf International Airport, both before and after the security screening area. Options include an ice cream parlour and bistros serving pasta and salads.

    Shopping

    Boasting more than 70 shops, Düsseldorf Airport covers most retail needs; these range from gift shops, luggage retailers and fashion boutiques to food shops and duty-free outlets. Shops are open from early morning until late at night, seven days a week.

    Luggage

    Left-luggage and a lost and found service are available on the first floor of car park P3 (5 a.m. to 11 p.m).

    Other

    Other facilities at Düsseldorf Airport include a non-denominational prayer room, pharmacy, first aid service and dentist. Baby changing services are also available.

    Conference & Business

    The airport has extensive conference facilities for up to 320 people. The on-site Sheraton Düsseldorf Airport Hotel (sheratonduesseldorfairport.com) and Maritim Hotel Düsseldorf (maritim.com) offer numerous meeting and conference rooms and business services.

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    Getting around

    Public Transport

    The efficient bus, tram and metro (U-Bahn) and S-Bahn network is operated by Rheinbahn (rheinbahn.de). Buy tickets from vending machines at tram and U-Bahn stops via the Rheinbahn website (shop.rheinbahn.de) or app (rheinbahn.de/fahrplan/appinfo).

    Taxis

    Pick up a taxi from a designated rank, or call a cab company such as Taxi Düsseldorf (tel: +49-211/333 33) or Rhein Taxi (tel: +49-211/21 21 21). Tipping is customary and appreciated.

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    Accessibility

    Düsseldorf International Airport is fully accessible for disabled passengers, with lifts and ramps where needed and wheelchair-accessible toilets. The Sky Train is also accessible for wheelchair users.

    Wheelchairs are available on request and passengers with disabilities are required to inform their airline of their requirements in advance.

    Drivers displaying disability identification can park in the ‘terminal’ and ‘langzeit’ car parks for free – these drivers are advised to use car parks P1, P2 and P3.

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    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre

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    Hotels in Düsseldorf

    ListMap

    Düsseldorf’s hotel trade is focused squarely on the business trade. Prices can rise alarmingly during the bigger trade fairs as rooms always sell out.

    On the flip side, prices drop in summer and at weekends when there can be real bargains waiting to be snapped up.

    Steigenberger Parkhotel

    Königsallee 1a
    40212 Düsseldorf
    Germany
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    Category: Expensive

    Exclusive luxury hotel with large high-ceilinged rooms with modern fittings.

    Breidenbacher Hof A Capella Hotel

    Königsallee 11
    40212 Düsseldorf
    Germany
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    Category: Expensive

    Built in 2008, this new luxury hotel offers every amenity and comfort you need.

    Hotel Nikko Düsseldorf

    Immermannstraße 41
    40210 Düsseldorf
    Germany
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    Category: Moderate

    Chic hotel offering soundproofed rooms to help tired business travellers unwind.

    Carat Altstadt

    Benratherstraße 7a
    40213 Düsseldorf
    Germany
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    Category: Moderate

    Bright and modern hotel with large rooms close to the Old Town.

    Friends Hotel

    Worringer Straße 94-96
    40210 Düsseldorf
    Germany
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    Category: Cheap

    Great-value design hotel offering affordable comforts and a friendly welcome.