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Frankfurt, Airport Frankfurt (FRA), Germany

Surrounding area

Airport map and general info

Airportmap Frankfurt Airport, Germany, Lufthansa, Travelguide, Travel Guide

Facilities & infrastructure


Visa & Immigration

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Facilities & infrastructure


Numerous banks, bureaux de change and ATMs are available in Terminals 1 and 2, both before and after the security areas. A number of major German banks offer a range of services at their branches in the Frankfurt Airport Centre (FAC), opposite Terminal 1.


Postal services are available throughout Frankfurt Airport. 3C Communications provides credit card phone, fax and internet connections 24 hours a day. Deutsche Telekom also provides internet ports at some gates. Free wireless internet is available for 30 minutes (a fee applies thereafter).


Restaurants, bars and cafés can be found throughout both terminals. Some of these eateries are open 24 hours a day. Among the options are restaurants serving Asian cuisine, an ice cream parlour and a sports bar serving American classics.


There are more than 130 shops at Frankfurt Airport spread between the terminals. These include fashion boutiques, duty-free outlets (for passengers leaving the EU) and newsagents. The Shopping Plaza on level 2 of Terminal 2 offers a wide range of retail options.


Porter services are available from AHS (tel: (069) 6902 2212) and Securitas (tel: (069) 6902 1300). Trolleys (requiring a €2 deposit) are located throughout Frankfurt Airport. The lost property office (tel: (069) 6906 6359) is situated on the first level of Terminal 1. A 24-hour left luggage service (tel: (069) 6907 3277) is available in both terminals.


There are pharmacies and a 24-hour medical clinic in Terminal 1. There are hairdressers and a nail studio in Terminal 1 for those seeking a spot of pampering before their flight; while those feeling lucky can head to the casino in the same terminal. Travel agencies are on hand for bookings and information in both terminals.

For those travelling with kids, children’s play areas are located at various points within Frankfurt Airport, while baby-changing rooms and buggy hire are available at the left-luggage offices in both terminals.

Those accompanied by canine friends can make use of the new dog-only hotel, which has 25 kennels for day or overnight stays, while the owner can stay in comfort at on-site accommodation.

Conference & Business

The Airport Conference Centre (tel: (069) 6907 0500; in Frankfurt Airport Centre (across a pedestrian bridge from Terminal 1) offers 35 conference rooms for up to 200 people, as well as audiovisual equipment, internet access, secretarial services, interpreters, office supplies, videoconferencing and catering. There are also presentation rooms for hire in Terminal 2 (tel: (069) 6907 0291).

Many of the major airlines have executive lounges and the airport’s Europe City Club lounge (on level 3 of Terminal 1) is open to all for a fee. First-class passengers travelling with Lufthansa are permitted to use a dedicated area adjacent to Terminal 1.

The on-site Sheraton Frankfurt Airport Hotel (tel: (069) 69770; and a number of other nearby hotels also offer extensive meeting and conference options.

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Surrounding area Frankfurt Airport

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    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre

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    Facilities for disabled passengers include lift and ramp access, electric buggies, automatic doors, lowered telephones, dedicated toilets and reserved parking. Wheelchair accompaniment services are available on request (tel: (069) 6906 6666). Disabled passengers should inform the relevant airline of any assistance required at least 48 hours prior to their arrival at Frankfurt Airport.

    Behinderten – und Krankentransport Kaster (tel: (060) 7481 4544) offers transport services for disabled travellers to/from the airport. There is also a door-to-door wheelchair-accessible bus service (tel: (069) 979 8770) equipped with an ambulance lift. The SkyLine shuttle train is wheelchair accessible.

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    General information

    Airportmap Frankfurt Airport, Germany, Lufthansa, Travelguide, Travel Guide

    Airport code: FRA

    Number of Terminals: 2


    Airport information desks are located in the arrivals and departures halls of both terminals; these are staffed 24 hours a day. There are also several touch screen information kiosks situated throughout both terminals.

    Transfer between Terminals

    Free SkyLine shuttle trains run between the terminals (journey time: 2 minutes). Free shuttle buses can also be found by the roadside outside each terminal.


    Hotels in Frankfurt


    Frankfurt’s hotel scene stretches from glamorous, five-star city centre spots to cosy, locally run pensions. Being a business-minded town, options are plentiful and all budgets are well

    catered for. If you want top-end luxury or a place to crash after a day’s sightseeing, you won’t struggle to find somewhere decent.


    Gutleutstraße 85
    60329 Frankfurt
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    Category: Expensive

    A swanky design hotel with plush rooms and an excellent spa, luxury fiends will love this spot.

    mk|hotel Frankfurt

    Kaiserstraße 63
    60329 Frankfurt
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    Category: Moderate

    Modern accommodation that won’t break the bank. Rooms are simple, but comfortable.

    Turm Hotel

    Eschersheimer Landstraße 20
    60322 Frankfurt
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    Category: Budget

    The 69 rooms of this friendly, modern budget hotel follow five distinct design themes: Oriental Hip, Mona Lisa, Little Gym, Avantgarde and Fresco. As a special service, all rooms can be booked with extra-long beds, and Wii games consoles are also available for rental.