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Airport
London, London Gatwick Airport (LGW)

Surrounding area

Airport map and general info

Facilities & infrastructure

Accessibility

Visa & Immigration

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Why not stay for a little while!

Choose Lufthansa for a pleasant journey, mobility and
a good night's sleep. Be inspired!

City Guide London

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Hotels

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Good to know

Facilities & infrastructure

Money

Bureaux de change facilities and ATMs are available in the arrivals and departures areas of both terminals.

Communications

Public telephones are located throughout London Gatwick Airport. Internet access is available via a paid-for wireless service (free for the first 90 minutes) and at fixed stations in all terminals. Postboxes are located in the post-security departure areas of the South and North Terminals and at check-in in the North Terminal.

Food

There are numerous restaurants, bars and cafés located in both terminals (both pre- and post-security).

Shopping

There are many shops at London Gatwick Airport, including fashion boutiques, souvenir retailers and newsagents. Several duty-free outlets are available for passengers leaving the EU. The airport also offers home delivery and collection services for items purchased within the terminal.

Luggage

Left-luggage facilities are available in both terminals. A lost property service is operated by the Excess Baggage Company. Luggage trolleys are available. A porter service is located in the baggage reclaim areas.

Other

Other facilities at London Gatwick Airport include baby changing rooms, showers, a children’s play area, prayer rooms, and a medical centre.

Conference & Business

There are extensive business facilities and meeting rooms at the No.1 Lounge (no1traveller.com) in the North Terminal – the Regus Express Business Lounge in the South Terminal offers similar services.

Good to know

Surrounding area London Gatwick Airport

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    Accessibility

    Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary, disabled toilets, induction loops and reserved seating. There is designated parking space for badge holders in the short-stay car parks linked to the terminal buildings. Wheelchair assistance and help with baggage is also available on request. Passengers requiring further assistance should inform the relevant airline before travelling.

    Good to know

    General information

    Airportcode: LGW

    Number of Terminals: 2

    Information

    Each arrivals concourse has an information desk where multi-lingual staff are on hand to deal with enquiries 24 hours a day.

    Transfer between Terminals

    There is a free 24-hour shuttle train, which links the North and South Terminals.

    Good to know

    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre

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    Hotels in London

    ListMap

    From grand historic hotels to budget boutique digs and hostels, London has a plethora of hotels from which to choose.

    The best are booked early, particularly during the summer and at Christmas.

    Blakes

    33 Roland Gardens
    SW7 3PF London
    UK
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    Category: Luxurious

    Four-poster beds, luxe velvet fabrics and gleaming antiques are the hallmarks of Anouska Hempel’s design hotel.

    Shangri-La Hotel The Shard

    32 London Bridge Street
    London SE1 9SG
    UK
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    Category: Luxurious

    The Shard is one of the spectacular new structures on the Thames and located near London Bridge. The 202 hotel rooms of the Shangri-La occupy levels 34 to 52. It’s hard to say which is more imposing, the opulent ambience or the breathtaking views. The exclusive Gông champagne lounge on level 52 also belongs to the hotel, but you don’t have to be a guest to be welcome there.

    The Sumner

    54 Upper Berkeley Street
    W1H 7QR London
    UK
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    Category: Moderate

    Boutique hotel comforts within a stone’s throw of Hyde Park and Oxford Street.

    Qbic Hotel

    42 Adler Street
    London E1 1EE
    UK
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    Category: Moderate

    This design hotel in London’s East End places the emphasis on sustainability and a sophisticated decor and color concept. The key features of its spacious rooms are handcrafted mattresses, rain showers and other smart accessories that make your stay a truly enjoyable one. An added bonus is the hotel’s central location in the new nightlife district Shoreditch.

    Twenty Nevern Square

    Nevern Square 20
    London SW5 9PD
    UK
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    Category: Budget

    This boutique hotel in a restored town house on green Nevern Square in Kensington is ideal for guests looking for a quieter experience. The Tube and Earl’s Court exhibition center are just a few minutes’ walk away. The hotel also has a technically up-to-the-minute conference room for up to 25.