Istanbul, Istanbul Airport (IST), Turkey

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Facilities & infrastructure

Getting around Istanbul


Visa & Immigration

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Facilities & infrastructure


There are several bank branches, currency exchange offices, and approximately 30 ATMs at the airport.


Free Wi-Fi Internet access is available in the terminal buildings. Using your own mobile phone with a SIM card from your home country may result in high roaming fees. Using Turkish SIM cards is more affordable; they are available for purchase from several shops in the pick-up area on the arrivals level.


There are restaurants, snack bars, cafes, and bars both before and after the security-check area.


There is a large selection of shops in the terminals. Duty-free shops are located in the international terminal.


Luggage storage is available in the pick-up area on the arrivals level of the terminal. There are luggage lockers in the check-in area on the departures level. Travelers who have lost something on board an airplane or in the airport are requested to report the loss on the airport website (


Medical assistance is available 24/7. Transit passengers can rent sleeping cabins (for four hours or more) at the YOTEL airport hotel ( There are 44 prayer rooms for Muslims at the airport, half for men and half for women. There is a play area (Playland) after the security-check area on the departures level. Quiet areas for families are also located there.

Conference & Business

The YOTEL airport hotel ( offers fully equipped modern conference rooms. It is located on the departures level inside the airport terminal.

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Visa & Immigration

IATA Travel Centre

The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

IATA Travel CentreIATA Travel Centre

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Surrounding area Istanbul Airport

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    General information

    Airportcode: IST

    Number of Terminals1


    Information desks and members of airport staff are available to provide information in the departures and arrivals area.

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    Elevators and wheelchair-accessible restroom facilities are available, as are braille signs and parking spaces for passengers with limited mobility. Passengers who need assistance boarding or disembarking the airplane should contact their airline in advance of their trip. Airlines will provide wheelchairs upon request.


    Hotels in Istanbul


    Modern and cosmopolitan, Istanbul has no shortage of accommodation, from boutique properties and converted Ottoman houses,

    to luxury international hotels. The tourist centre in the old quarter of Sultanahmet contains a range of budget options.


    Abdulhak Hamit Caddesi 25B, Taksim
    34000 Istanbul
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    Price: Expensive

    This stunning art hotel was created by local-born designer, Zeynep Fadillioglu, Turkey’s first woman to build a mosque.


    Çırağan Palace Kempinski

    Çırağan Caddesi 32
    34349 Istanbul
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    Price: Expensive

    This restored palace was once occupied by the Ottoman sultans and offers breathtaking views of the Bosphorus.

    Anemon Galata

    Bereketzade Mah. Buyuk Hendek Caddesi 11, Beyońülu, Kuledibi
    34000 Istanbul

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    Price: Moderate

    Combining old and new, Anemon Galata features traditional Ottoman designs and furnishings while being near the action in Beyońülu.


    Asmalı Çeşme Sk. No: 2 Adliye Yanı Sultanahmet
    34490 Istanbul
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    Price: Moderate

    Positioned ideally on the same square as the Sultanahmet Camii, Turkoman’s 20 rooms stand in full glare of the mosque’s soaring minarets.


    Mithat Pasa Caddesi Kucuk Haydar Efendi Sokak 14
    34080 Istanbul

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    Price: Cheap

    This handsome new hotel, built in 2011, has spacious rooms, is centrally located and provides good value for money.

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    Getting around

    Public Transport

    Istanbul boasts a terrific public transport system, notably the T1 tram that runs between 6am and midnight. It connects the old quarter of Sultanahmet with Beyońülu, and also links up with the modern metro. The mammoth Marmaray project connecting Europe and Asia by underwater tunnel was completed in 2013. Its worth buying the city travel pass, Istanbulkart to get around; it covers tram, bus and ferry.


    The city is served by a fleet of yellow taxis, but haggling over prices can make them uninviting for tourists. Be sure to ask that the meter is switched on, or procure a set price by booking through your hotel.