Brussels, Brussels Airport (BRU), Belgium

Surrounding area

Airport map and general info

Facilities & infrastructure

Getting around Brussels


Visa & Immigration

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Facilities & infrastructure


Banking, currency change and ATM facilities are available at various points within the terminal building.


Mobile telephones can be hired from Locaphone in the arrivals hall. Internet, data ports for laptops and paid-for Wi-Fi internet connections are available at the Communications Centre in the arrivals hall. There is also a post office in Arrivals.


There are several bars, cafés, restaurants and vending machines in both piers, as well as in the main departures area. These outlets serve everything from Belgian beer to fast-food and seafood. There is a café, snack bar and pub in Arrivals.


There is a wide variety of shops at Brussels Airport, from sweet shops to fashion outlets. Duty-free is available for passengers leaving the EU.


Left-luggage lockers can be found on the ground floor of the terminal and in the shopping area of Pier A. There is a baggage wrapping service on level 3. Porters (tel: 02 753 2211) are on hand to assist with luggage for a small fee if booked at least 48 hours in advance. For lost items, passengers should contact the airport information desk or fill in the lost property form on the airport website.


Baby change facilities are situated throughout the terminal building. Other facilities at the airport include a pharmacy, travel agency, hairdresser and multi-denominational places of worship.

Conference & Business

The Regus Skyport Meeting Centre (tel: 02 714 0200; houses 10 meeting rooms and provides secretarial services, catering and internet connection. In addition, three rooms are available at the Brucargo complex. The Sheraton Brussels Airport Hotel (tel: 02 710 8080;, adjacent to the terminal, has conference space, a business centre and banqueting rooms.

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Surrounding area Brussels, Brussels Airport (BRU), Belgium

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    Lifts, moving walkways, wide doorways and ramps allow easy access in and around the terminal. Assistance between transportation and check-in is offered by Axxicom Airport Caddy (tel: 02 753 2212;, and should be ordered at least 48 hours in advance. Passengers requiring special assistance should inform their airline prior to travel.

    Outside the terminal, there is a designated pick-up and drop-off zone for disabled passengers, and designated disabled parking is available in the short-stay car park in front of the terminal building.

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    General Information

    Airport code: BRU

    Number of Terminals: 1


    An airport information desk, open from 0600 to 2100 daily, is available in the arrivals area. There is also an Information Call Centre (tel: 02 753 7753 or 09 007 0000).

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    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre

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    Getting around

    Public Transport

    Brussels has an extensive network of buses, trams and metros operated by STIB/MIVB (tel: 070 23 2000; Tickets can be bought from kiosks in metro stations, vending machines in stations and at most tram and bus stops, and come valid for one, five or 10 journeys – 24, 48 and 72-hour passes are also available.


    Brussels taxis cannot be hailed on the street. Go to a designated taxi rank, or phone a reputable company such as Taxis Verts (tel: 02 349 4949) or Taxis Bleus (tel: 02 268 0000). Fares are reasonable and tipping isn’t normally expected.


    Hotels in Brussels


    Hotels in Brussels cover every price range from luxury to backpacker.

    Prices even in the most expensive places can drop agreeably at weekends, when the business guests head for home.

    Amigo Rocco Forte

    Rue de l’Amigo 1-3
    1000 Brussels
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    Category: Expensive

    Classily glamorous luxury with modern amenities, a stone’s throw from Grand-Place.

    Manos Premier

    Chaussee de Charleroi 100/106
    1060 Sint-Gillis
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    Category: Expensive

    Elegant refinement close to the boutique shops of Avenue Louise.

    The Hotel

    Boulevard de Waterloo 38
    1000 Brussels
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    Category: Moderate

    Fashionably refurbished tower block with stunning views.

    Novotel Brussels Centre Tour Noire

    Rue de la Vierge Noire 32
    1000 Brussels
    Tel: +32 2 620 04 28
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    Category: Moderate

    Modern and well-appointed central business hotel built around a medieval tower.

    Condo Gardens

    Rue Jolly 141
    1030 Schaarbeek
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    Fully equipped apartments in a former factory – an affordable option in a northern suburb.