Airport
Dubai, Dubai International Airport (DXB), Dubai

Money

Banking services, ATMs and bureaux de change are available from a number of banks in each terminal and within the concourses. Dubai Duty Free (www.dubaidutyfree.com) also offers foreign exchange, banking and internet facilities.

Communications

There is a 24-hour post office near gate 18 on Concourse C. Free Wi-Fi internet access is granted to passengers in all terminals and at the gates. Touch-screen internet kiosks, which take credit card payments, are located in Concourse C.

Food

There is a large range of cafés, bars and restaurants at Dubai International Airport, with the largest concentrations in Concourses A, B and C. The food court in Concourse C is home to a range of fast-food outlets; Concourse A has a good range of restaurants and bars – including a champagne bar; while Concourse B is houses a seafood restaurant among its many options. The public areas of Terminals 1 and 3 host a good range of eateries, while Terminal 2 has a small selection of cafés, restaurants and fast-food outlets.

Shopping

A comprehensive duty-free shopping experience is available at Dubai International Airport, which includes a wide-ranging selection of duty-free shops at Concourses A, B and C and a smaller choice in Terminals 1 and 3. Shops here range from newsagents to outlets selling designer clothes and watches.

IATA Travel Centre

The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

IATA Travel CentreIATA Travel Centre

There are helpdesks for passengers with disabilities (tel: (04) 216 2016) in the main Terminal 1 departures hall. Electric carts are available to transport passengers to/from the concourses, where disabled passengers can access special lounges. Passengers should request assistance (prior to travelling) from their airline, which will in turn notify the airport of any particular needs.

Airportcode: DXB

Number of Terminals: 3

Information

Airport information desks are located at various points within the terminals. The DTCM Tourist Kiosk (Department of Tourism and Commerce) (tel: (04) 282 1111; www.dubaitourism.ae) in the Terminal 1 arrivals hall provides tourist information, maps and tours – there is also a tourist information stand in Terminal 3.

Transfer between Terminals

Transfers between terminals take 15 to 25 minutes using the airport shuttle service. It’s also possible to use the Metro to travel between Terminal 1 and Terminal 3.

Terminal 1 (which serves most non-Emirates international flights) is connected to its departures area (Concourse C) via travelators. Terminal 2 is used primarily for charter flights and some routes within the Gulf region, while Terminal 3 (and its Concourses A and B) is solely for Emirates and Qantas flights.