Airport
London, London Heathrow Airport (LHR)

Money

There are numerous ATMs and bureaux de change facilities in all terminals (both pre- and post-security).

Communications

There is a post office in Terminal 3; postboxes and stamps are available in every terminal. Card- and coin-operated public telephones can be found in the main areas of each terminal and mobile telephone charging kiosks are located in the departure lounges. Internet access is available via wireless service and at fixed stations in all terminals.

Food

There are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout London Heathrow Airport.

Shopping

There is a wide variety of shops in each terminal, including duty-free outlets (for those travelling outside the EU), electrical shops and newsagents. Those looking for the latest in fashion can peruse the various boutiques by British and international designers.

Special assistance is available for disabled passengers at various help points throughout the terminal buildings and car parks. Passengers requiring wheelchairs should contact the individual airlines prior to travel; porters are available to help with wheelchair and baggage assistance.

Among the facilities are wheelchair-accessible telephones, reserved seating and disabled toilets in all terminals, while disabled car parking is also available at designated spaces. Text telephones, induction loops and a Minicom information line are available for the hearing impaired.

A wheelchair-accessible bus service operates between all terminals and the central bus station. The Heathrow Express, black taxis and many bus and coach operators provide facilities for wheelchairs.

Airportcode: LHR

Number of Terminals: 4

Information

Information desks are located in the arrivals areas of Terminals 2, 4 and 5, as well as in the check-in area of Terminal 3. Help points equipped with airport maps and courtesy telephones are located throughout the terminals and car parks. Roving Passenger Ambassadors can also assist with queries.

Transfer between Terminals

Transfers between Terminals 2, 3, 4 and 5 are free on the Heathrow Express train or shuttle bus.

IATA Travel Centre

The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

IATA Travel CentreIATA Travel Centre

Public Transport

London has an excellent public transport system managed by Transport for London (tel: +44-343/222 12 34; tfl.gov.uk). The integrated ticketing system operates via a prepaid smart card (the Oyster Card) and covers the tube, overground trains and buses. Oyster cards are available to purchase at any Underground station and ca n be prepaid for pay-as-you-go travel, daily or weekly passes. Paper tickets still exist but fares are more expensive.