London, London Gatwick Airport (LGW)

Surrounding area

Airport map and general info

Facilities & infrastructure

Getting around London


Visa & Immigration

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Facilities & infrastructure


Bureaux de change facilities and ATMs are available in the arrivals and departures areas of both terminals.


Public telephones are located throughout London Gatwick Airport. Internet access is available via a paid-for wireless service (free for the first 90 minutes) and at fixed stations in all terminals. Postboxes are located in the post-security departure areas of the South and North Terminals and at check-in in the North Terminal.


There are numerous restaurants, bars and cafés located in both terminals (both pre- and post-security).


There are many shops at London Gatwick Airport, including fashion boutiques, souvenir retailers and newsagents. Several duty-free outlets are available for passengers leaving the EU. The airport also offers home delivery and collection services for items purchased within the terminal.


Left-luggage facilities are available in both terminals. A lost property service is operated by the Excess Baggage Company. Luggage trolleys are available. A porter service is located in the baggage reclaim areas.


Other facilities at London Gatwick Airport include baby changing rooms, showers, a children’s play area, prayer rooms, and a medical centre.

Conference & Business

There are extensive business facilities and meeting rooms at the No.1 Lounge ( in the North Terminal – the Regus Express Business Lounge in the South Terminal offers similar services.

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Surrounding area London Gatwick Airport

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    Special assistance is available for disabled passengers. There are ramps and/or lifts where necessary, disabled toilets, induction loops and reserved seating. There is designated parking space for badge holders in the short-stay car parks linked to the terminal buildings. Wheelchair assistance and help with baggage is also available on request. Passengers requiring further assistance should inform the relevant airline before travelling.

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    General information

    Airportcode: LGW

    Number of Terminals: 2


    Each arrivals concourse has an information desk where multi-lingual staff are on hand to deal with enquiries 24 hours a day.

    Transfer between Terminals

    There is a free 24-hour shuttle train, which links the North and South Terminals.

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    Visa & Immigration

    IATA Travel Centre

    The IATA Travel Centre delivers accurate passport, visa and health requirement information at a glance. It is a trusted, centralized source for the latest international travel requirements. The IATA Travel Centre is the most accurate source available because it is based on a comprehensive database used by virtually every airline, and information is gathered from official sources worldwide, such as immigration and police authorities.

    IATA Travel CentreIATA Travel Centre

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    Getting around

    Public Transport

    London has an excellent public transport system managed by Transport for London (tel: +44-343/222 12 34; The integrated ticketing system operates via a prepaid smart card (the Oyster Card) and covers the tube, overground trains and buses. Oyster cards are available to purchase at any Underground station and ca n be prepaid for pay-as-you-go travel, daily or weekly passes. Paper tickets still exist but fares are more expensive.


    Black cabs ( are available to hire when their yellow sign is lit; just hold out your arm to hail one.


    Hotels in London


    From grand historic hotels to budget boutique digs and hostels, London has a plethora of hotels from which to choose.

    The best are booked early, particularly during the summer and at Christmas.


    33 Roland Gardens
    SW7 3PF London
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    Category: Luxurious

    Four-poster beds, luxe velvet fabrics and gleaming antiques are the hallmarks of Anouska Hempel’s design hotel.

    Shangri-La Hotel The Shard

    32 London Bridge Street
    London SE1 9SG
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    Category: Luxurious

    The Shard is one of the spectacular new structures on the Thames and located near London Bridge. The 202 hotel rooms of the Shangri-La occupy levels 34 to 52. It’s hard to say which is more imposing, the opulent ambience or the breathtaking views. The exclusive Gông champagne lounge on level 52 also belongs to the hotel, but you don’t have to be a guest to be welcome there.

    The Sumner

    54 Upper Berkeley Street
    W1H 7QR London
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    Category: Moderate

    Boutique hotel comforts within a stone’s throw of Hyde Park and Oxford Street.

    Qbic Hotel

    42 Adler Street
    London E1 1EE
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    Category: Moderate

    This design hotel in London’s East End places the emphasis on sustainability and a sophisticated decor and color concept. The key features of its spacious rooms are handcrafted mattresses, rain showers and other smart accessories that make your stay a truly enjoyable one. An added bonus is the hotel’s central location in the new nightlife district Shoreditch.

    Twenty Nevern Square

    Nevern Square 20
    London SW5 9PD
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    Category: Budget

    This boutique hotel in a restored town house on green Nevern Square in Kensington is ideal for guests looking for a quieter experience. The Tube and Earl’s Court exhibition center are just a few minutes’ walk away. The hotel also has a technically up-to-the-minute conference room for up to 25.